More services have come back online after the City of Hamilton’s cyber incident earlier this year.
Most of them involve Hamilton’s transit service, which was one of the two biggest casualties of the breach.
“Next stop” announcements on onboard updates are back on Hamilton Street Railway buses, and real-time bus route information has returned through most third-party applications.
An internal system used by city staff for development, public health, transportation operations and the delivery of water and wastewater services has been restored as well.
The city has resumed processing nearly 1,000 online building permit applications, which stalled when the system was shut down in late February.
READ MORE: Cybersecurity incident has costed Hamilton $5.7M so far: impact report
Last month, Hamilton officials released a public cyber security impact report, which found the city had spent $5.7 million in costs related to the ransomware attack as of May 28.
According to the impact report, city staff will focus on recovery, restoration, rebuilding and transformation.
The hope is that moving forward, it will be able to not just recover what was lost, but build it back — better.
“This is a large-scale effort to build back stronger than ever,” City Manager Marnie Cluckie said. “Which means leading with a focus on the user experience, protecting against future incidents, and approaching everything through a lens of resilience.”
The city says its staff will begin to work on identifying applications that have reached their end-of-life cycle and calculate the associated costs, timelines and outcomes of replacing those technological avenues in future reports.
– with files from Roger Collins
READ MORE: City of Hamilton shifting to ‘recovery and rebuilding’ in cyberattack response