There’s widespread concern over healthcare for people who need treatment in their homes.
Reports indicate that many home patients aren’t receiving the medical supplies they need, including simple items like bandages.
The provincial government has stated that the current situation is unacceptable. However, late today, the healthcare company that delivers the supplies announced that they are doing everything they can to resolve the issue.
Niagara Centre MPP Jeff Burch says the problem is widespread across Niagara, extending into Hamilton and beyond, with nurses pleading for help as they try to find unused supplies for their patients.
A spokesperson for Health Minister Sylvia Jones told us, “The situation is unacceptable,” and stated that the province’s home care agency has been ordered to “utilize whatever means and resources necessary to resolve this situation as quickly as possible.”
Late today, the company that delivers the supplies, Bayshore, issued a statement: “Bayshore deeply regrets the disruptions and distress this situation has caused patients, their families, and frontline healthcare providers. Factors, including unexpected stock issues, have impacted our fulfillment system.”
They added, “We apologize to those impacted and are fully committed to restoring the level of service. Bayshore is taking immediate steps to address these challenges and has increased our driver resources to expedite deliveries for high-priority patients.”
The legislature sits again next week, and MPP Burch says he wants to hear what the health minister has to say. For now, he reports that a nurse told him patients need help and that their hands are tied.