It’s been two weeks since Burlington experienced torrential rains that caused heavy flooding, but many in the area are continuing to deal with its aftermath.
One location that was particularly hard hit was a self-storage facility off Plains Road, where hundreds of private storage units had nearly a foot of water in them.
One customer says he’s out thousands of dollars after the flood destroyed the contents of his unit and that he doubts he’ll get what he deserves from his insurance.
“I had tools in there probably, $3,000 to $4,000 worth of tools,” James Barclay said, and he’s not alone.
Mary Dilly uses her storage unit to hold donated furniture for local charities. She says it has housed everything from couches to beds and everything in between.
“Couches, tables and chairs, bed, TVs, dressers, and then I donate them to women moving out of Halton’s Women’s Place and new refugee families,” Dilly said. “We just had six families from the Ukraine.”
As many people deal with losses after the rainstorm, some wonder if they’re covered under their insurance policies. In Barclay’s case, he’s stuck in limbo, waiting for an answer.
“Now I have to replace that,” he said, referring to some of the items he lost. “Even if it was covered by insurance, I know I would never get the value out of it back.”
READ MORE: Clean-up continues after heavy floods affected Burlington streets
The City of Burlington is offering those who qualify some financial relief in the form of a $1,000 payment to help pay for repairs, but says that money isn’t on the table for anyone renting a private storage unit and that the money has been specifically been put aside for residential homes only.